Dongguan City Dongkeng Heli Mei electrical appliance Limited company customer service commitment
Pre-sales service
1, our company can provide customers with the most perfect product introduction, type selection information.
2, professionals provide design and consulting services, recommend the most suitable for the actual needs of customers.
On sale service
1, to provide users with comprehensive technical support, with the user selection, to provide the most economical and reasonable program.
2 provide free training, instruction, installation and maintenance methods for users, and determine the best solution.
3, we guarantee the delivery according to the contract for your timely delivery.
After-sale service
1, provide free technical advice and on-site doubts;
2, the warranty period according to the provisions of the state to provide products for one year free warranty service; after the warranty period, will continue to provide life-long service, and to ensure the long-term and timely supply of accessories;
3, commitment: received customer service requirements, we will communicate within 1 hours to complete the routine maintenance within 4 hours after arriving at the scene, the scene in the first special service within 1 working days after the implementation of further communication with customer service solutions.